Frequently Asked Questions
Everything you need to know about your Ajmal fragrance experience.
Are your fragrances authentic and long-lasting?
Yes, all Ajmal products are 100% authentic, crafted with high-quality ingredients and essential oils to ensure a premium, long-lasting scent profile.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier partner's portal to monitor your delivery status.
What is your return policy for beauty products?
Due to hygiene reasons, we only accept returns on unopened and sealed products within 14 days of purchase. If a product arrives damaged, please contact our support team immediately.
Do you offer international shipping?
We currently ship to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the checkout page.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I store my perfumes to maintain quality?
To preserve the integrity of your fragrance, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.